Shipping Information
Tullun Shipping Information
At Tullun, we’re proud to offer free shipping on all orders—always. No hidden fees, no surprises at checkout.
Order Processing Times
We aim to get your order out the door as quickly as possible. Please allow 1–3 business days for processing before your package is handed off to our shipping carrier. During peak seasons or holidays, processing may take up to 7 business days.
Estimated Delivery Times
Shipping times vary depending on your location and begin once your order has been dispatched. You’ll receive tracking info as soon as your order is on the way.
📦 country-specific delivery estimates
United States: 5–10 business days
🇨🇦 Canada: 7–12 business day
🌍 International: 10–15 business day
Please note: customs delays, carrier issues, or high-volume periods may occasionally affect transit time or tracking updates. These factors are outside of our control, but we’ll always do our best to keep you informed
Address Accuracy & Order Change
It’s important to double-check your shipping address at checkout! Incorrect or incomplete addresses may delay your order or cause it to be cancelled
If our system detects an issue, we’ll reach out via email within 3 business days to verify. If we don’t hear back, we may cancel the order
Need to make a change? Contact us at hello@talunn.com within 24 hours of placing your order. We’ll do everything we can to help—but after this timeframe, your order may already be processing
Delivery Dela
We totally understand that getting your order on time matters. While we ship promptly, delays can sometimes happen due to weather, carrier issues, or payment verification problems
We are not liable for courier-related delays, but we’ll work with you and the carrier to get things sorted quickly. If anything seems off with your shipment, let us know—we’re happy to help
Lost or Stolen Package
Once your package leaves our hands, it’s in the care of our courier partners. If your package is marked as delivered but hasn't arrived, or appears to be lost, please email us at hello@talunn.com
We recommend reaching out to the carrier directly to file a claim. We’ll also contact them on your behalf and provide support throughout the process
Please note: Tullun is not responsible for lost or stolen packages, but we’ll do everything we can to help resolve the issue. In some cases, we may offer a replacement depending on the situation
Shipping Policy Update
Tullun reserves the right to modify this shipping policy at any time. By placing an order, you agree to the most recent version of this policy
If you have any questions or concerns, reach out to us anytime at hello@talunn.com we're always here to help
Please note: customs delays, carrier issues, or high-volume periods may occasionally affect transit time or tracking updates. These factors are outside of our control, but we’ll always do our best to keep you informed.
Address Accuracy & Order Changes
It’s important to double-check your shipping address at checkout! Incorrect or incomplete addresses may delay your order or cause it to be cancelled.
If our system detects an issue, we’ll reach out via email within 3 business days to verify. If we don’t hear back, we may cancel the order.
Need to make a change? Contact us at hello@talunn.com within 24 hours of placing your order. We’ll do everything we can to help—but after this timeframe, your order may already be processing.
Delivery Delays
We totally understand that getting your order on time matters. While we ship promptly, delays can sometimes happen due to weather, carrier issues, or payment verification problems.
We are not liable for courier-related delays, but we’ll work with you and the carrier to get things sorted quickly. If anything seems off with your shipment, let us know—we’re happy to help.
Lost or Stolen Packages
Once your package leaves our hands, it’s in the care of our courier partners. If your package is marked as delivered but hasn't arrived, or appears to be lost, please email us at hello@talunn.com
We recommend reaching out to the carrier directly to file a claim. We’ll also contact them on your behalf and provide support throughout the process.
Please note: Tullun is not responsible for lost or stolen packages, but we’ll do everything we can to help resolve the issue. In some cases, we may offer a replacement depending on the situation.
Shipping Policy Updates
Tullun reserves the right to modify this shipping policy at any time. By placing an order, you agree to the most recent version of this policy.
If you have any questions or concerns, reach out to us anytime at hello@talunn.com — we're always here to help.